Managed Services

Managed Security Services

As part of SSI’s Managed Services offering, we can provide a suite of Managed Security Services customized to our clients specific needs. This can include anything from managed endpoint protection and proactive vulnerability scans to periodic penetration testing, intrusion detection and prevention, and honeypot solutions. Our engineers will work with your team to determine the depth of services that is right for your business, and then, we’ll put the plan into action, providing your organization with peace-of-mind that you have a proactive and ongoing approach toward protecting your environment.

Managed IT Services

Sophisticated Systems’ Managed Service Plans provide our clients with comprehensive IT support and management, provided by a team of experts and our specifically designed toolset. We offer a variety of plans to meet all client needs. This managed, proactive service model allows the client to focus on their core business, trusting that their technology concerns are under control. Encompassing many added services, SSI’s Managed IT Services deliver best-in-class support and management aimed at exceeding expectations.

Managed Telephony Services

As part of SSI’s Managed Services offering, we can provide hosted telephony services with features to fit a variety of needs. Our cloud-based phone system solutions provide clients with access to a variety of productivity increasing features, and because these solutions provide phone system access from anywhere, these solutions can help to mobilize your workforce. Whether you have a call center environment with needs for call recording and other similar features, or just a small office of professionals on the go, our Managed Telephony Services can fit the bill.

Managed Backup Services

SSI can provide clients with enterprise-class backup capabilities as part of our Managed Services offering. These solutions, customized to fit specific client needs, can include on-premise recovery capabilities, as well as Disaster Recovery focused offsite storage of backups. Although it’s something that you hope you’ll never need, a solid backup system is critical to your business, and our team of engineers will manage, support and test your backups to ensure that everything is in solid working order in the event that recovery is necessary.

Network & Systems Monitoring

SSI has invested in Network Monitoring tools that allow us to remotely monitor the health and status of your IT assets. Through this tool, our Engineers and Technicians can be alerted to warnings and failures within your network. Additionally, by monitoring over time, we can recognize trends, which allows for us to make educated predictions about your environment and proactively address any issues. Coupled with our extensive expertise, Network Monitoring helps us to ensure that your network is optimized for peak performance and longevity.