Five Reasons Hosted Telephony Can Benefit Small to Midsize Businesses

The advent of hosted solutions has resulted in the ability of smaller businesses to access the types of infrastructure previously only available to enterprise-class organizations. These “As-a-Service” solutions run the gamut and deserve serious consideration.
Hosted telephony is one such solution. If you are a small to midsize business, chances are resources are stretched thin already and the need for a high-functioning telephony system is a business imperative as more and more employees are no longer working in a traditional office setting. Below are five reasons that we at Sophisticated Systems believe hosted telephony makes sense for your small to midsize business.

1. Reliability

Your hosted telephony provider has one job – ensuring their service is functioning all the time. They have dedicated resources that will resolve issues quickly and with minimal impact on your business operations.

2. Maintenance

Can you afford to dedicate a resource to phone system maintenance? Ongoing software patches and upgrades to your system are necessary and require some level of technical expertise. Hosted telephony alleviates the worry that comes with a cumbersome in house phone system.

3. Cost-savings

Want enterprise-class service without the hefty price tag? “As-a-Service” providers can offer this level of service because it is their specialty and because they are spreading the cost of their backend foundation across their entire client base. Let them focus on what they do best so you can focus on your business while also saving money.

4. Scalability

Want a solution that grows as you do? Hosted telephony allows you to add as needed to ensure you have exactly what you need, when you need it.

5. Flexibility

Today’s workforce is becoming increasingly mobile. Whether in the office or on the go, collaboration is critical. Many available hosted telephony solutions help teams to work seamlessly, with features such as video conferencing, whiteboarding, messaging, call forwarding and more.

-About Sophisticated Systems

Founded in 1990, Sophisticated Systems offers customizable technology solutions that fit the needs of our clients. Our skilled technology professionals deliver measurable value to our clients so that they can focus on their business priorities.

Our suite of technology services and solutions includes IT projects, managed services, cloud services, technology deployment, network monitoring and security, hardware and software procurement, and professional services.

SSI has been recognized multiple times for its dedication to uplifting the Central Ohio community as Corporate Caring award finalist and recipient, as well as one of the fastest growing companies, both locally and nationally, by Columbus Business First, FORTUNE and INC. magazines.